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Frequently Asked Questions (FAQ) about the Maisons d'Hôtes de Provence.

We've put together a list of the most common questions our customers ask us. Whether you have questions about reservations, available services, cancellation policies or any other aspect of your stay in our guesthouses, you'll probably find the answer here.We've designed this page to help you get quick answers to your questions, so that you can plan your stay in Provence with complete peace of mind. If you still can't find the answer to your question, please contact us directly. Our team will be happy to help you.We hope you find this FAQ page useful and we look forward to welcoming you to one of our guest houses in Provence.

Les Maisons d’Hôtes de Provence is an online booking platform that enables users to find and book unique accommodations in Provence. Simply search for your destination and travel dates to discover a variety of accommodation options to suit your needs.

To create an account on Les Maisons d’Hôtes de Provence, click on the “Register” button on our home page. You can register using your e-mail address or via your Facebook or Google account.

Once you’ve found an accommodation you like, you can book it by clicking on the “Book” button. You will then be asked to provide your travel details and make payment.

Les Maisons d’Hôtes de Provence accepts several methods of payment, including credit and debit cards, PayPal, and bank transfers.

You can cancel your reservation by going to the “My reservations” section of your account. Please note that cancellation conditions depend on the host’s policy.

If you have any problems with your host, we encourage you to contact our customer service team, who are available 24/7 to help you.

To become a guest on Les Maisons d’Hôtes de Provence, you need to create an account, click on “Become a guest” and follow the instructions to list your property.

As a guest on Les Maisons d’Hôtes de Provence, you are responsible for providing clean and safe accommodation, communicating effectively with your guests, and complying with all local laws and regulations.

Les Maisons d’Hôtes de Provence takes the safety of its users very seriously. We have several security measures in place, including user identity verification, a rating and feedback system, and a host protection policy.

You can contact our 24/7 customer service department via our “Contact us” page. We’re here to help you with all your questions and concerns.

Les Maisons d’Hôtes de Provence has a policy in place to deal with emergency situations or unforeseen events. You can find out more about this policy on our “Extenuating circumstances policy” page.

After your stay, you can leave a comment about your experience. You can do this by going to the “My trips” section of your account.

Les Maisons d’Hôtes de Provence respects the privacy of its users. You can learn more about our privacy policy on our “Privacy Policy” page.

If you encounter a neighbor problem related to a Les Maisons d’Hôtes de Provence property, you can report it via our neighbor problem report form.

Ready to discover Provence?

Browse our unique guest houses and find the perfect place for your stay. Whether you’re looking for a quiet place to relax or a base for exploring the region, we’ve got you covered. Click on the button below to start your search.